Telephone Sales

With a USA Seminar IT Sales Negotiation Workshop, Seminar, Keynote Speaker or Entertainment Event, your team will learn how to:

• Quickly establish rapport and trust
• Qualify your customer before valuable time is wasted
• Create value for the customer and earn their trust along with the sale
• Identify the criteria that influence buyer's decisions
• Get a commitment through the course of normal conversation
• Identify the typical buyer behaviors in sales interactions
• Learn how to break through email and voicemail with the latest techniques
• Prepare questions before the phone call, solidifying their ability to get the customer to take action
• Identify customer needs and clearly communicate why your company is the best fit for them

This seminar will turn your company's sales team into a powerful selling machine and "get the commitment." We teach and instill basic, highly effective techniques that are commonly used in today's marketplace.

The Workshop Format is an intensive, hands-on program where students are taught one-on-one or in a small group. Workbooks, games, role paying and tests are provided during the workshop. In our Seminar Format stimulating lecture and discussion techniques are used to create an intensive seminar, good for larger groups. With a Keynote Speaker your meeting, seminar, retreat or luncheon becomes an entertaining, in-depth learning experience. And for the ultimate in fun and interactive learning, our Fun and Entertainment Format incorporates the training material into exciting games and activities. Your people will stay involved and engaged, and they will also gain valuable teambuilding and leadership skills. We have over 100 activities and games to choose from including Scavenger Hunts, Murder Mysteries, Corporate Olympics, Portable Rock Climbs and much, much more. See a list at www.teambuildingplus.com